Privacy Policy
Last updated December 15, 2024
Privacy Policy
Introduction
SenterME Wellness LLC (“we,” “us,” “our”) respects your privacy and we are committed to protecting it through our compliance with this privacy policy (the “Privacy Policy”). Our Privacy Policy describes (a) the types of information we may collect from you or that you may provide when you visit or use our website (https://www.senterme.com) (our “Website”) and any other service we provide (collectively, “Services”), and (b) our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy applies to the information we collect:
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On or through this Website; and
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In email, text, and other electronic messages between you and us.
It does not apply to information collected by:
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Us offline or through any other means, including on any other website operated by us or any third party; or
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Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with this Privacy Policy, do not use our Services. By accessing or using our Services, you agree to the terms of this Privacy Policy. This Privacy Policy may change from time to time (see Changes to This Privacy Policy below). Your continued use of our Services after we make changes to this Privacy Policy is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.
Information We Collect and How We Collect It
We collect several types of information from and about users of our Services (each individually, “User,” and collectively, “Users”), including information:
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By which you may be personally identified, such as your name and email address (collectively, “Personal Information”);
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That is about you but individually does not identify you; and
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About your internet connection, the equipment you use to access our Services, and your usage details.
We collect this information:
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Directly from you when you provide it to us;
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Automatically as you navigate through our Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; and
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From third parties.
We describe this information collection in more detail below.
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Information You Provide to Us
The information we collect on or through our Services may include:
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User Accounts: You may provide your name, email address, and password when creating an account.
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Subscription Details: You may provide payment information (e.g., credit card details) for premium subscriptions.
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Wellness Inputs: You may provide information such as emotional wellness check-ins, mood trackers, or journal entries.
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Contact Information: You may provide email addresses for newsletter sign-ups or inquiries.
You also may provide information to be published or displayed (hereinafter, “Posted”) on public areas of our Services, or transmitted to other Users or third parties (collectively, “User Contributions”). Your User Contributions are Posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other Users to whom your User Contributions are Posted. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
2. Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and usage patterns, including:
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Device and Browsing Data: Information about your computer and internet connection, including IP addresses, browser type, and device information collected via cookies and analytics tools to monitor Services usage.
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Interaction Data: Details of your visits to our Services, including usage patterns, clicks, and interactions with our platform, enabling optimization and User experience improvement.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Contact us at info@senterme.com for information on how you can opt out of behavioral tracking on our Services and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically is only statistical data and does not include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to deliver a better and more personalized experience.
The technologies we use for this automatic data collection may include:
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Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you select this setting, please note that some parts of our Services may then be inaccessible or not function properly. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see our Cookies Policy.
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Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count Users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
2. Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
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Marketing and Analytics Partners: Aggregated data from platforms like Google Analytics and Meta regarding advertisement performance and User behaviors on other platforms.
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Affiliate Programs: Basic tracking data for referral partners and campaigns.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's tracking technologies, policies, or any of their practices. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
If you don’t want Google Analytics to be used in your browser, you can install the “Google Analytics Opt-Out Browser Add-On,” provided by Google.
Third Party Websites and Links.
How We Use Your Information
We may use the information we collect for various purposes, including:
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To provide and maintain our Services;
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To improve, personalize, and expand our Services;
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To analyze and understand how you use our Services;
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To develop new products, services, features, and functions;
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To communicate with you, either directly or through one of our partners;
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To process your transactions;
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To send you marketing and promotional materials;
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To detect and prevent fraud;
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To comply with legal obligations;
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To fulfill any other purpose for which you provide it;
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To allow you to participate in interactive features of our Services;
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In any other way we may describe when you provide information; and
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For any other purpose with your consent.
Disclosure of Your Information
We do not sell, trade, or rent your Personal Information to third parties. We may disclose aggregated information about our Users and information that does not identify any individual.
In certain circumstances, we may disclose Personal Information that we collect or you provide for legitimate purposes as described in this Privacy Policy. Those circumstances include disclosing Personal Information:
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To contractors, service providers, and other third parties that we use to support our Services;
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To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about Users is among the assets transferred;
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To fulfill the purpose for which you provide it;
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For any other purpose disclosed by us when you provide Personal Information; and
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With your consent.
We may also disclose your Personal Information:
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To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
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To enforce or apply our Terms and Conditions other agreements, including for billing and collection purposes; and
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If we believe disclosure is necessary or appropriate to protect our rights, property, or safety, or the rights, property, or safety of our Users, or others.
Security of Your Information
We use administrative, technical, and physical security measures to protect your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your Personal Information:
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The right to access: You may have the right to know the Personal Information we collect and how we use it. You may also request a copy of your Personal Information from us.
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The right to rectification: You may have the right to request us to correct your inaccurate Personal Information.
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The right to erasure: You may request the deletion of your Personal Information that we collect.
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The right to restrict processing: You may have the right to request us to restrict the processing of your Personal Information in certain circumstances. However, in some cases, if such processing is necessary for the delivery of our Services, we may not be able to place such a restriction.
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The right to data portability: You may have the right to obtain a copy of your Personal Information in a portable and readily usable format.
If you make a request, will respond to you in one month. If we require an extended amount of time to respond, we will inform you using the email associated with your account or the email you used to make the request. We may request additional information from you to verify your request and identity or confirm how you would like to proceed. We may not be able to fulfill your request if you fail to provide sufficient information as we request. If you would like to exercise any of these rights, please contact us at info@senterme.com.
Please note that your rights are not absolute and that exceptions may apply, including those arising from our legal obligations, rights of other Users, safety concerns, and our ability to bring or defend against legal claims.
Children Under the Age of 18
Our Services are not intended for children under 18 years of age. No one under age 18 may provide any information on our Website or through our Services. We do not knowingly collect any Personal Information from children under 18. If you are under 18, do not use or provide any information through our Services or on our Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or User name you may use. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@senterme.com.
Your State Privacy Rights
California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia may provide (now or in the future) their state residents with rights to:
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Confirm whether we process their Personal Information.
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Access and delete certain Personal Information.
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Correct inaccuracies in their Personal Information, considering the information's nature processing purpose (excluding Iowa and Utah).
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Data portability.
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Opt-out of personal data processing for:
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Targeted advertising (excluding Iowa);
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Sales; or
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Profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
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Either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To exercise any of these rights, please contact us at info@senterme.com. To appeal a decision regarding a consumer rights request, please directly reply to our response to your request.
Nevada provides its residents with a limited right to opt out of certain Personal Information sales. Residents who wish to exercise this sale opt-out rights may submit a request to info@senterme.com.
All state-specific privacy rights outlined in this Privacy Policy may be subject to changes due to amendments or obsolescence of applicable laws or regulations. We reserve the right to modify this section in response to such changes. In the event of any conflicts or discrepancies between this Privacy Policy and applicable law or regulations, the provisions of the most up-to-date applicable law will govern.
Privacy Notice for California
This section is included for residents of California in order to comply with the California Consumer Privacy Act of 2018, and its amendment, the California Privacy Rights Act of 2020 (together, the “CCPA”). This section is intended to comply with the CCPA by supplementing the information provided elsewhere in the Privacy Policy.
The table below discloses the categories of Personal Information we have collected and/or “sold” or “shared” with third parties, under the CCPA’s broader definition of “sale” or “share,” through our Services within the last twelve (12) months.
CCPA Category
Collected? (Yes/No)
“Sold” or “Shared” with Third Parties?
Details
A. Identifiers
Yes
Shared
Email addresses and account information shared with email service providers for account notifications and newsletters.
B. Personal Information Categories
Yes
No
Billing information collected for subscriptions but not shared.
C. Protected Classification Characteristics
No
No
Not applicable.
D. Commercial Information
Yes
Shared
Subscription purchase details shared with payment processors.
E. Biometric Information
No
No
Not applicable.
F. Internet or Network Activity
Yes
Shared
Website activity shared with analytics providers (e.g., Google Analytics, Meta).
G. Geolocation Data
Yes
Shared
Approximate location from IP addresses shared with analytics tools for performance insights.
H. Sensory Data
No
No
Not applicable.
I. Professional or Employment-Related Info
No
No
Not applicable.
J. Non-Public Education Information
No
No
Not applicable.
K. Inferences from Personal Information
Yes
Shared
Preference data inferred from Users’ interactions used for product recommendations but only internally or with analytics tools.
L. Sensitive Personal Information
No
No
Not applicable.
We do not use or disclose sensitive Personal Information for any purposes beyond the “Permitted SPI Purposes” identified by the CCPA.
If you are a resident of California, California law provides you a right to opt out of our “sales” and “shares” of your Personal Information. You may exercise this right by following the same procedure detailed in Your Data Protection Rights.
Changes to This Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our Users' Personal Information, we will notify you through a notice on our Website home page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes. Your continued use of our Services after the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@senterme.com.