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Frequently Asked Questions (FAQs)
Q1: What’s the minimum number of participants for a successful Diagnostic?
A: Your initial 90-Day Diagnostic supports up to 300 participants, with a minimum of 50 required to ensure meaningful, privacy-safe cohort analysis.
Participant counts are defined at the unit or role-group level to preserve anonymity and ensure signal integrity. The Diagnostic is designed to work across multiple units or sites, provided cohorts are structured consistently.
Q2: What data will leaders receive from the Diagnostic?
A: Leaders receive aggregated, anonymized diagnostic insights, including:
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Patterns in emotional load and bandwidth strain
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Check-in timing and participation stability (not individual frequency)
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Middle-layer strain localization and dynamics
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Qualitative interpretation drawn from structured interviews
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Event-adjusted context (e.g., staffing changes, policy shifts, surges)
This pilot provides visibility and interpretation, not individual monitoring, performance evaluation, or predictive risk scoring.
Q3: How much staff time is required internally?
A: Internal time commitment is intentionally light.
SenterME manages:
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Diagnostic design and coordination
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Participant onboarding support
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Data capture and analysis
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Snapshot reporting and final executive readout
Your team's involvement is limited to:
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Confirming scope and data access
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Supporting kickoff communication
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Participating in optional interviews (frontline, middle management, executives)
Q4: Who is this Diagnostic designed for?
A: Each Diagnostic begins with a clearly defined workforce segment to ensure clarity and signal quality. Your first 90-Day Diagnostic is intentionally scoped to a focused population (e.g., women middle managers within selected units) to establish a reliable Structural Health baseline before expanding.
Future Diagnostics can extend to additional roles, units, or employee populations once baseline patterns and readiness thresholds are validated.
Q5: How do we know this will deliver value in the first 90 days?
A: Your first 90-Day Diagnostic is designed to deliver ROI through visibility and decision leverage, not through immediate cost savings claims.
Within the first 30–60 days, leaders gain early insight into:
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Where middle-layer strain is concentrating
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How strain patterns are behaving over time
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Which areas are stabilizing versus converging
By the end of the Diagnostic, leaders receive a decision-ready executive readout that clarifies:
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What has been validated
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What remains unproven
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What a follow-on Diagnostic would need to test in order to move from evidence to action
This ensures continuation decisions are grounded in insight, not assumption.
What Makes It Easy to Say ‘Yes!’
✔ Short-Term, High-Impact: 90 days to real insight, real impact.
✔ No Tech Overhaul: Requires no new internal infrastructure.
✔ Low Internal Lift: We handle comms, logistics, reporting, and engagement.
✔ Data You Can Use: Reports that help you lead with confidence and evidence.
Duration: 90 days | Cohort size: 50–300 participants
Includes:
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Cohort-Based Delivery
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Up to 3 live onboarding workshops
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Live app walkthrough + onboarding at each event
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Weekly in-app nudges, content drops, and check-in support
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Qualitative interviews begin 1 week post-onboarding
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Leadership Touchpoints
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30-day + 60-day Snapshot reports
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Final 90-day Executive Readout with full executive leadership
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Price: $25,000 all-inclusive
Program
Benefits
What to Expect in 90 Days:
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Establish structural visibility.
Gain a clear, evidence-based snapshot of where strain is forming across the participating workforce and which layers are carrying disproportionate load. -
Understand strain dynamics over time.
See how patterns of emotional load and bandwidth strain behave across weeks—whether they stabilize, cycle, or begin to converge—without relying on assumptions or anecdotes. -
Illuminate the middle layer.
Surface how strain concentrates and moves through middle management, revealing dynamics leadership often cannot see from the top or the frontline alone. -
Create decision-ready clarity.
Leave the pilot with a grounded diagnostic readout that clarifies what has been validated, what remains unproven, and what a follow-on pilot would need to test to responsibly move from insight to action.
Process
Step 1 — Schedule a 20-Minute Executive Walkthrough
Invite your executive team (CHRO, COO, or CNIO) to a short live demo of how SenterME converts workforce sentiment into measurable business foresight.
Step 2 — Receive a Customized Diagnostic Brief
After the walkthrough, your leadership team receives a short brief outlining key organizational touchpoints, a blueprint tailored to your structure and priorities, and projected ROI opportunities.
Step 3 — Confirm Diagnostic Cohort + Start Date
Lock in your 90-day diagnostic window and cohort focus area (e.g., middle layer across units, locations).
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