Charlotte C. Louis is the Founder and CEO of SenterME, the first Structural Health Intelligence™ platform helping healthcare systems and enterprises detect strain early, strengthen performance, and design resilient organizational structures.

Through her groundbreaking framework, Enterprise Collapse Disorder (ECD), Charlotte redefines organizational dysfunction as a systemic breakdown—one that can be measured, prevented, and reversed through data-driven insight and structural foresight.

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A former financial advisor, corporate trainer, and entrepreneur with more than 20 years of experience, Charlotte has built her career at the intersection of business precision and human intelligence. Her leadership blends strategic rigor with lived experience as a first-generation founder and single mother, shaping her deep understanding of how structure, culture, and emotional infrastructure determine performance.

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Today, Charlotte leads SenterME’s mission to establish structural and emotional intelligence as core organizational infrastructure—helping leaders in healthcare and beyond convert invisible friction into measurable value. Her thought leadership and keynotes challenge outdated models of workforce management, urging executives to detect strain early, stabilize performance, and lead with data-informed humanity.

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Her vision is bold but practical: to help organizations evolve beyond crisis management toward systems that sense, adapt, and thrive.